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Dahil s busy ako, nawalan ako ng time magbayad ng bill at na-disconnect ang postpaid ko, nagpunta ako s sunshop para isettle ang account pero may 1,500 charges s account for reconnection + ,2000 pastdue, kya di ko sya binayaran, tumawag ako s customer service at...
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#1018218
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It started when they offered me an upgrade to 450 back in August 2016. Then I was being charged with the internet usage so I enrolled to the supposedly "nonstop450" I always check my balance thru text and pay whatever is exceeding my limit. To my surprise, they started...
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1.0
#992995
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too tired of receiving this kind of message!!!! it says, "Sorry, your balance is not enough for sending this message." what the heck!!?? i'm not even sending any messages... kahit ilang linggo na 'ko hindi nagpapaload aba naman, wagas sa isang araw na hindi nagpapadala...
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Biñan, Calabarzon
#949761
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Sun Cellular Mobile Phone Service Review

Sun Cellular
#1027547
4.0
Details
my text was edited. the recipient received the message but they add some words on it
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Website

Short Review on December 23, 2016

Sun Cellular
#978927
Sobra ang siningil sa akin ng halagang 200, 3 months na ako nagfollow up wala pa refund it takes 6 months pa daw, grabe
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Sun Cellular Mobile Phone Service Review

Sun Cellular
#908870
may sun sim has no signal for 2 days. cant recieve call and txt.
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Sun Cellular Mobile Phone Service Review

Sun Cellular
#891393
1.0
Details
Bakit po ganun lagi nalang restricted outgoing calls and texts namin.samantalang sa payslip naman namin hindi naman pumapalya sa kaltas.katulad nung nanganak ako.last february.jusko ni hindi maloadan no.ko.4 days ako sa hospital ward.ni hindi ko makontak asawa ko dhil bwal bantay.may online business p naman ako.need ko pa makitext at magpaload sa cp ng iba para lang maka contact badtrip talaga
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Diversity of Products or Services
March 2016 - May wrong charging si Sun sa billing ko. April 2016 - matapos ang 1 month na kakakulit sa kanila thru email eh umamin din sila na mali sila. Antay ko daw next statement for the reversal. May 2016 - walang reversal June 2016 - walang reversal July 2016 -...
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Anonymous
Lou

Pareho tayo, ganyan din nangyari sakin. Aug 2016 n nman at that month reported na pero wala p rin now. I just send an email sa sun kc kasawa n s suncenter. Kaso parehong d mak...

1.0
Bulacan, Central Luzon
#919657
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Good morning, Ang usually na ginagamit ko po namin talaga is sun broadband, then since windows 7 pa po ang gamit namin sa bahay, pinachange namin po sa windows 10. Then nung linoad ko na po yung broad band ko gumagana naman po siya pero d po siya makaconnect ng Skype...
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Anonymous
Anonymous

saan ko pwede iparepair o iupdate ang mobile wifi ko na sun . I tried na mag log in pero username or password invalid. Ginamit ko na yun keyword password nya pero yun pa rin a...

Ra's Al Khaymah, Ra's Al Khaymah
#886580
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hi... good day... just an inquiry if your office has any rule or mandate abt telecomm companies? abt suspending lines? we have filed a complaint to our phone provider abt the charges in our accnts. called their ctrs and even went to their service ctr and still got no...
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#879888
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kinancel ko na yung subscription ko nung may 9, sabi nila iccharge daw ako ng 100 at ma deactivate ang service 24-48 hrs, ok lang, then chinarge ulit ako ng 100 php nung may 25, sa credit card ko, naka auto debit arrangement kasi. tapos meron ako nareceive na bill sabi...
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1.0
Bay, Calabarzon
#869464
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--> This paragraph is a little explanation. We need some CUSTOMER SERVICE over here! If this happens more frequently, especially when others have worse complaints than mine, tell it all to DUTERTE! We need some good monitoring people. "This is my 3rd complaint. Last...
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Bacolod, Western Visayas
#860212
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Ang sabi nila 20th ang bill ko lage eh 29th na wala pa din! Sa una lang kayo magaling SUN cellular. Yung data niyo hindi pa matrack! Yung SMS advice hindi accurate. Yung customer service rep niyo hindi nakakatulong, itrain niyo ng ayos at maginvest kayo sa system niyo...
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1.8
I didn't like
  • Billing process and bill
  • Worst customer service representatives not even one
  • Worst customer service and billing process
#838138
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This is to share i was a customer of sun for almost 10yrs regullar load at fixed load pero last week kinuha jila last un balance ko worth 550 and pati un fixed load n pumasok ng april. Pinaginray nila ako ng 5days n wala txt o tawag para ibigay ang rason then kanina ok...
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1.1
#835797
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