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September 27, 2017, may natanggap akong long distance call from manila, collecting agent daw siya ng sun, naniningil dahil may balance daw akong di binayaran...na-irita ako nang narinig yon bakit may naniningil na naman, nagbayad na ako at nagfile ng ako ng permanent...
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#1107879
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Dahil s busy ako, nawalan ako ng time magbayad ng bill at na-disconnect ang postpaid ko, nagpunta ako s sunshop para isettle ang account pero may 1,500 charges s account for reconnection + ,2000 pastdue, kya di ko sya binayaran, tumawag ako s customer service at...
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#1018218
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It started when they offered me an upgrade to 450 back in August 2016. Then I was being charged with the internet usage so I enrolled to the supposedly "nonstop450" I always check my balance thru text and pay whatever is exceeding my limit. To my surprise, they started...
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1.0
#992995
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Sun Cellular - SUPER SLOW INTERNET CONNECTION

Sun Cellular
#1126758
1.0
Details
ALL PROMO MAY INTERNET SPEED LIMIT NAKAKA BADTRIP MAX SPEED 20-30kb?? lokohan lang pweh! change sim
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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Sun Cellular Mobile Phone Service Review

Sun Cellular
#1027547
4.0
Details
my text was edited. the recipient received the message but they add some words on it
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Short Review on December 23, 2016

Sun Cellular
#978927
Sobra ang siningil sa akin ng halagang 200, 3 months na ako nagfollow up wala pa refund it takes 6 months pa daw, grabe
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Sun Cellular Mobile Phone Service Review

Sun Cellular
#908870
may sun sim has no signal for 2 days. cant recieve call and txt.
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too tired of receiving this kind of message!!!! it says, "Sorry, your balance is not enough for sending this message." what the heck!!?? i'm not even sending any messages... kahit ilang linggo na 'ko hindi nagpapaload aba naman, wagas sa isang araw na hindi nagpapadala...
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Biñan, Calabarzon
#949761
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March 2016 - May wrong charging si Sun sa billing ko. April 2016 - matapos ang 1 month na kakakulit sa kanila thru email eh umamin din sila na mali sila. Antay ko daw next statement for the reversal. May 2016 - walang reversal June 2016 - walang reversal July 2016 -...
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Anonymous
Lou

Pareho tayo, ganyan din nangyari sakin. Aug 2016 n nman at that month reported na pero wala p rin now. I just send an email sa sun kc kasawa n s suncenter. Kaso parehong d mak...

1.0
Bulacan, Central Luzon
#919657
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Good morning, Ang usually na ginagamit ko po namin talaga is sun broadband, then since windows 7 pa po ang gamit namin sa bahay, pinachange namin po sa windows 10. Then nung linoad ko na po yung broad band ko gumagana naman po siya pero d po siya makaconnect ng Skype...
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Anonymous
Anonymous

saan ko pwede iparepair o iupdate ang mobile wifi ko na sun . I tried na mag log in pero username or password invalid. Ginamit ko na yun keyword password nya pero yun pa rin a...

Ra's Al Khaymah, Ra's Al Khaymah
#886580
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hi... good day... just an inquiry if your office has any rule or mandate abt telecomm companies? abt suspending lines? we have filed a complaint to our phone provider abt the charges in our accnts. called their ctrs and even went to their service ctr and still got no...
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#879888
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kinancel ko na yung subscription ko nung may 9, sabi nila iccharge daw ako ng 100 at ma deactivate ang service 24-48 hrs, ok lang, then chinarge ulit ako ng 100 php nung may 25, sa credit card ko, naka auto debit arrangement kasi. tapos meron ako nareceive na bill sabi...
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1.0
Bay, Calabarzon
#869464
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--> This paragraph is a little explanation. We need some CUSTOMER SERVICE over here! If this happens more frequently, especially when others have worse complaints than mine, tell it all to DUTERTE! We need some good monitoring people. "This is my 3rd complaint. Last...
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Bacolod, Western Visayas
#860212
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Ang sabi nila 20th ang bill ko lage eh 29th na wala pa din! Sa una lang kayo magaling SUN cellular. Yung data niyo hindi pa matrack! Yung SMS advice hindi accurate. Yung customer service rep niyo hindi nakakatulong, itrain niyo ng ayos at maginvest kayo sa system niyo...
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1.8
I didn't like
  • Worst customer service and billing process
  • Customer service
  • Billing process and bill
#838138
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