Sun Cellular - Pocket wifi

Been calling and consistent follow up at SUN shop for more than a month.I'm having intermitent connection problem and worst i have no internet connection for a month!

and what did the sun shop support do is to up date the ticket that was sent for kast month.. Really? Up date? Last months ticket?

Thats crazy. All i need ia to change my sun sim they but they keep on insisting to just send a report to their back en team. Very frustrating.

I used my friends GLOBE pocket WIFI and its so crystal clear and the line is not cutting off.I did an exoerement see photo below

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Friendly customer support
  • What I disliked
    • Issue for a month

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Internet Connection
Review category
review #559209

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