The concolacion staffs are the most bulshitt staff ever in all networks.i tried to call them many times just to ask about my complaints but i havent receive any reply from them.their two numbers are ringing.when i applied the plan 599 they dont give me any receipt.and...Read more
I have been a good customer of sun data postpaid but this is the extremely worst experienced I had with sun postpaid. My account has been disconnected because I did not pay the bill and I never received the bill(which has been reported numerous times),every after 2 mos...Read more
I didn't like
- Billing process and bill
Just plain awful. Their system is designed to get as much money from you as possible, and they don't even attempt to conceal that fact through efficient customer service. They will tell you straight to your face that they do not know the reason for the overcharge in...Read more
I didn't like
- Customer service
Sun Cellular Easy Broadband Plan 699 Phone Plan Review
*** itong sun cellular nato. Bkit kylangan ko mgbyad ng bill, nka cut nman n yung service ng pocket wifi, tapos ang mtindi p mahigit 6 buwan ko n ndi gngmit pocket wifi. At putol ang service, bkit ang bill ng pocket wifi continues prin. No sence, bkit continues ang bill, Pra saan ang bills n yun, kung ang service cut. Nman.
Sun Cellular Mobile Internet Review
I have been calling CS to reconnect my mobile internet last march 27 and unfortunately until now di parin nila maresolve ang issue. What a poor customer service! Wala kayong karapatang maningil na hindi naman nagamit ng customer niyo!
Sun Cellular Easy Broadband Plan 699 Review
Broadband sun 699 2.5gb lNg 699 pero sa smart 3.5gb 499 lang. Tapos kapag nag exceed ka sa 2.5gb ng hindi mo namamalayan machacharge ka? Napakagaling ng nakaisip nitong gumawa nito galing makalinlang ng kapwa. Sa smart once na naubos mo na yung 3.5gb automatic na hindi na sya gagana at hindi na machacharge pa. Napakawalang kwenta ng sun pera pera lang talaga.
Other Product Review
This is the most worst company I've ever encountered. Stealing money, overcharging and not setting proper expectation. Even some of their customer service people were very ***-cant answer a simple questions!!!!
Sana ayusin ang customer service sa robinsons manila sana bago magcall out ng higher number tapusin muna ang mga pending na transaction na may hawak ng lower number. Ang tagal mo na ngang na antay ma call ang number then pagdating mo sa designated desk mag aantay ka pa...Read more
Bad experience at sunshop consolacion here in cebu. I've always bought subdealer load from them so i know that the cashier cuts-off at 8 eventhough mall hours' til 9 and no notice whatsoever is posted anywhere in the shop. Sept 1 i work a 8-5 shift, from work went to...Read more
I was in a very important call when suddenly i lost signal. I tried using another phone with the same sim card but there was no network/signal. I called cx service but could not get hold of anyone. I went to one of the offices twice but until now they could not resolve...Read more
Bacolod, Western Visayas
i have backlog payment from march to july 6800 paid this july 4 at sun shop lazaro. the Sun disconnect my netwrok since May 4, 2015 until now which i made my payment. i pay my backlog but the sun shop ask me to add may holding period of 2 month after 30 months...Read more
I called several numbers. 395 numbers only to be disconnected and to have none of my questions answered. In fact, press 1 for English is still in Tagalog!!! ***. Taglish? Really? It's either tagalog or English. Called several sun numbers only to be referred...Read more
ung plan nmin may allocation na 3gb free internet. pero since nung start hindi nila dndiscount ung free allocation sa mobile data. kampante nman kame na ndi kame ngeexceed dun sa 3gb na un kasi browsing lang gngwa at may internet nman kame sa house. pero ung bill nmin...Read more
A sun cellular called me about a loyalty privileges which I can avail because my existing line contract is finished. I then went to sun cellular Market Market Branch, I arrived at around 6pm, I got no. 14 then wait for my turn to be entertained, As I am waiting I...Read more
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