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Sun Cellular Easy Broadband Plan 699 Phone Plan Review

*** itong sun cellular nato. Bkit kylangan ko mgbyad ng bill, nka cut nman n yung service ng pocket wifi, tapos ang mtindi p mahigit 6 buwan ko n ndi gngmit pocket wifi. At putol ang service, bkit ang bill ng pocket wifi continues prin. No sence, bkit continues ang bill, Pra saan ang bills n yun, kung ang service cut. Nman.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#841207
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Ang sabi nila 20th ang bill ko lage eh 29th na wala pa din! Sa una lang kayo magaling SUN cellular. Yung data niyo hindi pa matrack! Yung SMS advice hindi accurate. Yung customer service rep niyo hindi nakakatulong, itrain niyo ng ayos at maginvest kayo sa system niyo...
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1.8
I didn't like
  • Billing process and bill
  • Customer service
  • Worst customer service representatives not even one
#838138
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This is to share i was a customer of sun for almost 10yrs regullar load at fixed load pero last week kinuha jila last un balance ko worth 550 and pati un fixed load n pumasok ng april. Pinaginray nila ako ng 5days n wala txt o tawag para ibigay ang rason then kanina ok...
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1.1
#835797
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Hi All, Just want to report and follow up my complaint last Friday against the agent Chris Montales and her Supervisor Maj Montenegro. I called sun cellular customer service again today since my acct was not reactivated after 24 hours and talked to Arfell who did a...
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2.5
I didn't like
  • Worst customer service representatives not even one
  • Worst customer service and billing process
  • System maintenance failuure
#835703
Reply to reviews
SOBRANG DISMAYADO PO AKO SA SERBISYO NGAUN NG SUN CELLULAR BIGLANG DI AKO MAKATAWAG AT MKATEXT EH LAGI NAMAN AKO BAYAD SA PLAN AKALA KO MY NAPINDOT LANG AKO SA SETTINGS LAKING GULAT KO NG AKO AY TUMAWAG SA KANILANG HOTLINE AT SABIHIN SAKIN NA SOBRA NA AKO SA LIMIT AKO...
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Anonymous
Anonymous

Ako bkit gnun bill ko bkit umbot ng gnun kalaki 6k. Taposcut service nman 6 months ndi ko gngmit ang povket wifi ko tapos my bills ng 6k. Pano ngyari yun

#835407
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TATLONG BESES NA AKONG TUMATAWAG SA SHUN HOTLINE PARA MALAMAN ANG BREAKDOWN NG CURRENT BILL KO AND YET WALA NI ISANG MAKASAGOT SA AKIN. ANG DAHILAN AY MERON DAW PUNYETANG SYSTEM MAINTENANCE NA GINAGAWA TUWING TATAWAG AKO. EVERY WEEK NA LANG NAG IINQUIRE AKO YET HINDI...
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1.0
Batangas, Calabarzon
I didn't like
  • Worst reason to deny access on billls
  • Billing process and bill
  • Worst customer service and billing process
#835066
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Sun Cellular - Sm megamall

worst customers srvice representatives in the country!..' was there a couple of times.consistent sila na nakasimangot,mabagal,lahat sila nasa loob nagchichismisan.walang nakaupo sa customer svc area
Mandaluyong, Mandaluyong
I didn't like
  • Worst customer service and billing process
  • Worst customer service representatives not even one
  • Billing process and bill
#832113
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Natanggap ko yung bill ko for march nung march 27 pero yung cut-off nya March 21. It was 1,236 lang. Usual na na bill ko. then after ilang days ng cut off ko di na ako makatawag, naisip ko baka sira na phone ko kaya nilipat ko sa ibang phone same pa din di pa rin ako...
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Anonymous
Anonymous

Hi sis! Same tau, sakin 6k ang overdue bill kahit diko ginamit ung sun pocketwifi ko. Sabi disconnected na daw account ko kasi nag overdue. So ok lang ba di na ako magpunta pa...

I didn't like
  • Worst customer service and billing process
#822761
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Sun Cellular Mobile Internet Review

I have been calling CS to reconnect my mobile internet last march 27 and unfortunately until now di parin nila maresolve ang issue. What a poor customer service! Wala kayong karapatang maningil na hindi naman nagamit ng customer niyo!
1.0
Details
Customer service
#822642
Reply to reviews
I was able to settle everything and even had a correspondence sent by sun cellular that all is well now on my account. Then on my billing statement, they are asking me to settle an amount for collection department. I went ahead to their store and the representative...
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1.0
I didn't like
  • Worst customer service and billing process
  • Billing process and bill
#820342
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